How do I return an item?

Please contact customer service for more information on returning an item. Thank you.

RETURN POLICY:
At Boundless Outfitters, we are committed to your satisfaction. In order to keep your prices low, we have established the following policy for returned goods:

  • Unopened products in the original packaging may be returned within 30 days from receipt for a full refund of merchandise price.
  • Electronics, software, and electronic charts in their original, unopened packaging, and ready-to-be-sold condition can be returned within 10 days from receipt for a full refund of merchandise price.
  • A restocking fee may be charged for unused items not returned in their original, resaleable condition.
  • Due to rapid advances in product design, we cannot accept returns for products older than 30 days.
  • Please note that some items are not returnable: life rafts, cut-to-order products, clearance items, close-outs, discontinued and special order items.
  • If any of these items are found to be damaged or defective, you must notify us within 10 days from receipt for replacement.
  • If you need to return an item to us, please contact Boundless Outfitters Customer Service to request a Return Material Authorization (RMA) number.
  • Repack the product in its original packaging and place inside a box suitable for shipping with all the original enclosures, parts, and accessories. Keep a copy of your original packing list.
  • Write the RMA number clearly and conspicuously on the outside of the package.
  • Return it to us postage pre-paid (we do not accept C.O.D.), with the appropriate insurance.