Time to Ship: We will ship your products by the next business day from our Florida warehouse. Please be aware that some products will be drop-shipped from the manufacturer's facility, and may take an extra business day or two for order processing. Please note that custom-configured products such as alternators and desalinators may take additional time, depending on the configuration desired. If the product you ordered is not in stock, you will be notified of the expected ship date.
Shipping Cost: Some of our products may include free shipping within the USA. When we pay for shipping, the carrier and method are at our option. You may select from among several other shipping methods if your needs dictate, however, these services will come at a nominal charge. Our "Real Time" shipping rate calculator automatically calculates the shipping rate from the warehouse to your destination. Orders for multiple items may come from more than one warehouse across the USA. These items may be drop-shipped directly to your shipping address, or consolidated at one location for forwarding. We will choose the most economical method unless you specify a time restriction. We will contact you prior to shipment if there are to be additional shipping charges.
Free Shipping Items: Simply look for the logo to enjoy free ground shipping on selected items throughout the store. If your order contains both free and paid shipping items, you will have to select a paid service at checkout. We will not charge for ground shipping of the Free Shipping items in your cart.
Carrier Selection: You may select the carrier and service you like when you checkout. However, we reserve the right to choose a comparable service using a different carrier.
Delivery Signature: We reserve the right to collect a signature for proof of delivery. Please don't ask us to leave packages unattended. If you cannot be available at the time of delivery, consider having the shipment sent to your place of work or a trusted friend or relative.
Shipping Damage: If the packaging is damaged when your product arrives, please inspect it carefully before the delivery driver leaves. If you suspect that the product inside is damaged, please refuse the shipment. We insure all shipments, but all claims will be denied if the package is signed for.