How do I return an item?

Please contact customer service for more information on returning an item. Thank you.

At Boundless Outfitters, we are committed to your satisfaction. In order to keep your prices low, we have established the following policy for returned goods:

  • Unopened products in the original packaging may be returned within 30 days from receipt for a full refund of merchandise price.
  • Electronics, software, and electronic charts in their original, unopened packaging, and ready-to-be-sold condition can be returned within 10 days from receipt for a full refund of merchandise price.
  • A restocking fee may be charged for unused items not returned in their original, resaleable condition.
  • Due to rapid advances in product design, we cannot accept returns for products older than 30 days.
  • Please note that some items are not returnable: life rafts, cut-to-order products, clearance items, close-outs, discontinued and special order items.
  • If any of these items are found to be damaged or defective, you must notify us within 10 days from receipt for replacement.
  • If you need to return an item to us, please contact Boundless Outfitters Customer Service to request a Return Material Authorization (RMA) number.
  • Repack the product in its original packaging and place inside a box suitable for shipping with all the original enclosures, parts, and accessories. Keep a copy of your original packing list.
  • Write the RMA number clearly and conspicuously on the outside of the package.
  • Return it to us postage pre-paid (we do not accept C.O.D.), with the appropriate insurance.